Privacy Policy

Introduction

Welcome to https://rgv-offroad-parts.rgv4x4shop.com (hereafter referred to as “RGV Offroad Parts,” “we,” or “our”). We are dedicated to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of information from visitors and users of our website and related services.

Scope

This policy covers all aspects of our online presence, including but not limited to:

Our official website at https://rgv-offroad-parts.rgv4x4shop.com
Any mobile applications or software we offer
Online services and tools accessible through our platform
Products and services purchased on our website

Please note that this policy does not extend to third-party websites, applications, or services linked to ours but operated independently. These entities have their own privacy policies governing user data collection and usage.

Processing Activities

This policy is designed to guide you when:

Using our applications or services as a registered or authorized user.
Visiting our website, including interacting with various features and content.
Subscribing to newsletters, promotional emails, or other communications from us.
Making purchases on our platform.

Personal Data Collection

We collect multiple types of personal information to enhance your experience and improve our services:

Account Information: Details required to create and manage your user account, such as your name, username, email address, and password.
Payment Information: Securely stored data used for processing transactions, including credit/debit card numbers, billing addresses, and payment history.
Financial Information: We may collect bank account details or other financial records when you opt for direct deposit or specific payment methods.
Purchase Information: Details about products purchased, including quantities, order dates, and order amounts.
Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP addresses, device tokens, and advertising IDs, used for analytics and targeted advertising.
Location Data: Information about your geographical location when you interact with our services or allow access through third-party apps.
Feedback and Reviews: Any comments, reviews, or ratings you provide to share your experience with our products or services.
Social Media Information: Data from social media platforms when you choose to connect your accounts for seamless login or sharing experiences.
Product Information: Details about the products you show interest in, including viewing history and product preferences.

We obtain this data through direct user input, tracking technologies, and third-party service providers.

Cookies

RGV Offroad Parts uses cookies to enhance your browsing experience and gather analytics:

Strictly Necessary Cookies: Essential for navigation and functionality on our website.
Preference Cookies: Remembering user preferences to personalize content.
Analytics Cookies: Tracking site usage, measuring performance, and understanding user behavior.

Users can manage their cookie choices through our Cookie Manager, allowing them to control non-essential cookies.

Retention and Deletion

We retain personal data for as long as necessary for the purposes specified in this policy or as required by law. Once the retention period expires or upon request for deletion, we ensure secure erasure or anonymization of the data.

Security Measures

Implementing robust security measures is crucial to safeguarding your information:

We employ encryption protocols for secure data transmission and storage.
Third-party processors adhere to strict security standards when handling sensitive data.
Regular security audits and updates are conducted to identify and mitigate potential risks.

Children’s Privacy

Our services are not intended for individuals under 18 years of age, and we do not knowingly collect personal information from children. If you believe we have collected such data by mistake, please contact us immediately at the details provided below.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data:

Access to and rectification of your data.
Erasure or deletion of personal information.
Restriction or object to the processing of your data.
Right to data portability.
Right to withdraw consent at any time without affecting the lawfulness of prior processing.
Right to file appeals or complaints with relevant supervisory authorities.

To exercise these rights, please reach out to our privacy team via the contact information provided below. We will respond within a reasonable timeframe in accordance with applicable laws.

Changes to Policy

RGV Offroad Parts reserves the right to update this Privacy Policy at any time. Any modifications will be effective immediately upon publication on our website. We encourage you to review this policy periodically for any changes.

Contact Information

For privacy-related inquiries, unsubscribe requests, or feedback, please contact us:

Email: [email protected]
Postal Address: [Provide the physical address if applicable]